Chapters Invite

2017-2020 Strategic Plan

Vision A community where everyone belongs
Mission: Enable people with a developmental disability to achieve their fullest potential.
Values: Our Principles
Our principles guide our relationships with the people we support, families, our partners, supporters and employees.

Respect Integrity Excellence.
Strategic Directions
BUILDING COMMUNITY AWARENESS AND SUSTAINABILITY ENHANCING FAMILY AND COMMUNITY PARTNERSHIPS ENSURING PROGRAM EXCELLENCE, CONTINUOUS INNOVATION AND STEWARDSHIP INVESTING IN LEADERSHIP DEVELOPMENT AND EMPLOYEE WELLNESS
Enhance community awareness and fund raising capacity.
Create revenue streams to meet new program innovations through accessing grants, new fee for service models and broader community and government partnerships.
Build and strengthen partnerships
that support innovative person- directed planning and programming.
Renew structures, programs and tools to increase engagement with families and supported individuals. Explore new strategies to expand shared understanding of system changes and access to the service system.
Expand Partnerships across a range of sectors, strengthening collaboration and engagement with other organizations.
As a transformational agency seek opportunities for collaboration.
Prepare the Organization to demonstrate excellence through a well-defined quality framework, modernization of business systems and eventual participation in a recognized accreditation program.
Develop new program models to support system transformation and meet emerging client needs - especially focused on youth and aging clients.
Support innovative person-directed planning and programming.
Enhance Governance and Board Succession planning approaches.
Ensure that Organizational structure and roles support the emerging needs and success of the Organization.
Develop staffing strategies that produce leaders and champions.
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